Greetings to all,
Having seen hiring at Elabram, I have experience in IT work,Internet Installation and troubleshooting . Able to work on hardware and software works on IT. Kindly do view my resume and get back to me on the vacancy that suits my profile. I have attached my resume along with this email. Don't hesitate to call me if any inquiries need to be made.
Thank you
Eswaran Kanagasundaram
0146321033
Eswaran Kanagasundaram
Application for Technical Support Specialist
Work Experience
- 2019 - 2021Maxis BerhadSenior Maxpert• Setup and Configure Modem / Router Gateway and
Wireless for internet connection.
• Engage in Cabling / Wiring ( Internal / External ).
• Setup and Configure Mesh Wi-Fi.
• Communicate, interact and entertain customers questions in a polite and professional manner.
• Report job status to superior.
• Assist in all tasks related to hardware and software
systems installations and updates at Clients’
premises
• Perform on-site survey and prepare the report which
including feasibility of installation equipment and highlighting any foreseeable problem and additional infrastructure.
• List out the length of all type of cables, type of housing
and other installation accessories.
• Perform hardware installation for fixed wireless internet
including equipment, power cable, fibre cable, rack
residential and commercial locations.
• Upsell or cross-sell Maxis Current Product.
• Attend customer call and call customer remain there
appointment.
• Attend customer site for new maxis fiber installation
and attend customer site for service upgrade software
and provide Dongle and simcard if internet intimated
slow.
• Engage with fibre cable and also engage copper vdsl
cable.
• Check fiber reading and check copper cable margin
reading.
• Site survey before the installation.
• Set-up server.
• Technical Troubleshooting Microsoft OS.
• Firewall Troubleshooting.
• Resolve Company Serve Issues.
• Engage With Routing, Switches.
• Provide to training new installers.
Education
- 2012 - 2014Kolej OasisDiploma In Business Studies
Personal Details
- Sex: Male
- Marital Status: Married
- Religion: Indian
- Nationality: Malaysia
- Date of Birth: 11/05/1994