Job vacancy Credit Control Assistant Insurance Operation

Key Responsibilities:

Credit Control Management:

• Monitor and manage the credit control process for insurance premiums, ensuring adherence to established policies and procedures.
• Access credit risk and establish credit limits for customers and clients.
• Implement strategies to minimize the risk of late payments or defaults.

Collections and Recovery:

• Proactively manage and pursue overdue payments through effective collections techniques.
• Liaise with clients, policyholders, and third-party agencies to resolve outstanding balances.
• Collaborate with internal teams to streamline the collections process and optimize recovery efforts.

Reporting and Analysis:

• Generate regular reports on outstanding balances, aging receivables, and credit risk assessments.
• Analyze payment patterns and trends to identify potential risks and propose solutions for improvement.

Relationship Management:

• Cultivate positive relationships with clients, providing assistance and support to resolve payment issues promptly and amicably.
• Collaborate with underwriting and sales teams to address credit-related concerns and optimize customer credit profiles.

Compliance and Documentation:

• Ensure compliance with industry regulations and internal policies related to credit control and collections.
• Maintain accurate records of communications and actions taken regarding outstanding balances.

Requirements:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Proven experience in credit control, collections, or accounts receivable within the insurance industry.
• Strong knowledge of insurance operations, policies, and regulations.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in using financial software and tools for analysis and reporting.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Preferred Qualifications:

• Professional certifications (e.g., Certified Credit Professional, Certified Insurance Specialist).
• Prior experience with specific insurance software or ERP system s.