AVOID this Company even if you have to drive yourself to send. My parcel sent from Penang to Taiping is stuck somewhere along the route ( their route) and no avenues for enquiry is given. Online tracking is also suspended at a point. Call the offices but no branches respond. Call their toll free line (1 300 80 9000 ), even that came with this reply, " Nombor Yang Anda Dial, Tidak Dapat Di hubungi ".Complain through Singapore office, they replied almost immediately but can't help. Most doors to their collection and distribution points are closed, working only in the rear to avoid clients. BUT THEIR OUTLET ARE OPEN TO RECEIVE PAYMENTS!