Job vacancy Technical Support and Development Manager

• Assist in planning and conducting on-site trials to evaluate product performance and suitability for customer applications.
• Provide technical expertise during trials to ensure accurate data collection and analysis.
• Collaborate with internal teams and suppliers to facilitate the roll-out of new equipment and process modifications at customer sites.
• Ensure smooth implementation and integration of new technologies to optimize customer processes.
• Identify and assess equipment suppliers based on technical specifications, reliability, and suitability for customer applications.
• Develop mechanical guidelines for equipment usage and application at customer sites.
• Conduct ROI calculations and cost analyses to evaluate the financial feasibility of projects.
• Identify and acquire new customers by evaluating market competition and understanding customer needs.
• Provide technical training to sales teams on relevant products to enhance their sales effectiveness.
• Lead innovation development projects for customers, including pilot installations and trials at customer facilities.
• Translate customer functional needs into technical specifications for product development and process optimization.
• Develop, document, and validate new processes for applying products at customer facilities.
• Introduce and improve new product or process applications through modifications and trials, including FAT (Factory Acceptance Testing) at customer sites.
• Provide support to customers during the start-up of new manufacturing lines/equipment after product launch.
• Maintain close communication with internal and external customers and end-users to understand local regulations, needs, and constraints.
• Collaborate within the Group Operation to ensure alignment of technical initiatives with business objectives.
• Develop guidelines for customers on the handling of new products, including technical descriptions, specifications, and training materials.
• Participate in implementing and complying with Quality, Safety, Health, and Environmental (QSHE) regulations on a daily basis.

The Successful Applicant

• Process or Mechanical Engineering preferably Academic degree and/or min 5 years working experience in the field of Mechanical Engineering and/or Process Engineering, preferably
• related to minerals processing.
• Knowledge of investment- and product costing fundamentals
• Good analytical and deductive skills.
• Good communication and presentation skills.
• Ability to be proactive and take responsibility.
• Travel needed to customers in regions, pilots, plants, supplier's sites. Expect up to 50% travel.

What's on Offer

• Strong opportunities for growth
• Attractive remuneration packages

ContactEthan TayQuote job refJN-042024-6407068Phone number6012 330 2463

MYR15,000 - MYR18,000 per month (MYR180,000 - MYR216,000 per year) (MYR)

27 Jul, 2024 (74 days left)