Announced
17 May, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Tier 2 - Employee and Manager Support Mobility Specialist
Job Location
Job Presentation
- Providing support in addressing escalated employee and/or manager Global Mobility issues from Tier 1 GBS, escalating to COE or HRBP when necessary.
- Coordinating relocation efforts among stakeholders and third-party service providers.
- Collaborating with global mobility colleagues, HR teams, Line Manager, external vendors, and other stakeholders to effectively manage the assignment population.
- Ensuring total compliance in immigration, social security, tax, and legal matters for all global relocations annually.
- Partnering with external vendors to deliver high-value and exceptional services for Global Mobility-related services.
- Conducting briefing sessions for Assignees & Permanent Transfers.
- Analysing and preparing cost projections for business approval for assignments and relocations.
- Managing assignment documentation and providing instructions to payrolls and shadow payrolls as needed.
- Advising the business on potential assignment or working arrangements from a tax, social security, reporting, and immigration perspective.
- Interacting with payroll teams globally to implement assignee compensation and analyse monthly reports.
- Driving the annual pay review process and MIP process for Long Term Assignees, including preparation, planning, execution, and communication.
- Preparing annual (and in some instances quarterly) exchange rate reconciliations for Long Term Assignees.
- Providing guidance to key stakeholders on Global Mobility policy, processes, and associated assignment considerations to ensure compliance.
- Handling Global Mobility survey submissions and bench marking data.
- Assisting in reviewing and developing global mobility policies to meet business requirements and best practices.
- Generating ad-hoc reports and analyses as needed to address information requests across the organisation.
- Supporting the provision of training and education to HR and the Business on all aspects of Global Mobility policies and systems.
- Undertaking other duties as assigned.
Service Delivery:
- Demonstrated experience in operating within a multinational and multilingual environment, both locally and remotely.
- Proven ability to manage multiple tasks, adhere to deadlines, and uphold high-quality work standards.
- Highly organised and detail-oriented, capable of functioning effectively both independently and as part of a team at all hierarchical levels.
- Displays curiosity and initiative in resolving tasks promptly and efficiently.
Technology Enablement:
- Proficient in utilising MS Office and other essential business tools.
- Experience with the Assignment Pro system is required, and familiarity with SAP SuccessFactors HRIS and ServiceNow HR Service Delivery suite is advantageous.
- Knowledgeable about compliance requirements in immigration, social security, tax, and legal matters.
Development of Self and Others:
- Comfortable ensuring stakeholders are well-trained in relevant user processes to promote an error-free work approach.
- Capable of providing targeted feedback to individuals and groups, facilitating large-scale education and training programs, and driving strategic improvements.
- Proactively utilises problem-solving skills to contribute to the development agenda of the GBS and implement extensive training initiatives.
Language and Communication:
- Proficient in English, as it is the primary language used within the organisation
- Confident in delivering services and engaging in high-quality interactions with business partners and customer groups.
- Adaptable in selecting the most suitable communication method for various situations to ensure effective audience engagement and successful outcomes.
- Proficiency in one or more additional foreign languages, such as Indonesian Bahasa, Chinese, Thai, Arabic, French, German, Italian, Dutch, Spanish, Polish, or Portuguese, is highly advantageous.
Qualifications/Experience:
- A bachelor's degree is required.
- Minimum of 6 to 7 years of experience in handling mobility processes, encompassing both front and back-end operations.
- At least 3 years of experience in a Reward, HR, or business-related role.
- Preferred experience with expatriate programs and knowledge of expatriate assignment compensation and payroll.
- Familiarity cost estimation and balance sheets is necessary.
Key Stakeholders:
- Engages with employees, managers, HR Centres of Excellence, HR Business Partners, Operations, Finance, third-party vendors, and regulatory bodies.
Scope of Role:
- Regional focus.
- Develop Expertise in Mobility Processes
- Competitive Compensation
Valid Till
17 Aug, 2024 (65 days left)
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JOB BY
Michael Page
Level 27 Integra Tower, The Intermark, 348 Jalan Tun Razak 50400, Kuala Lumpur
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+60 3 2302 4000
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