GeoSenti - Kuala Lumpur

GeoSenti is a powerful marketing, analytics, and social CRM tool designed specifically for small businesses with physical locations, such as restaurants, retailers, and hospitality establishments. It tracks customer feedback, intentions, experiences, sentiments, and satisfaction at a selected location from multiple social sources, including Twitter, Facebook, Instagram, YouTube, Flickr, Picasa, TripAdvisor, and more. The data gathered from these sources is then transformed into actionable insights which can help SMBs create precise marketing strategies in real-time or right-time. Relevancy is based on user influence, sentiment, gender, age segmentation, time of day, content, and location. GeoSenti even allows users to interpret how a customer’s behaviour changes as they move between locations during the day, as well as the relationships between users and their location patterns.