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Job vacancy Executive, Sales Quality
Executive, Sales Quality
Client Company: Insurance Company
Location: KL
Position: Contract role
Role Purpose
This role exists under the Sales Quality Team to meet the requirements of survey calls for non-regulatory survey activities. E,g. Cross Border, Prospecting Activity.
It supports the delivery of pre & post-transaction check at a departmental and organizational level.
Job Responsibilities
▪ Make Outbound Calls to clients and other possible stakeholders.
▪ Receive Inbound Calls from clients and other stakeholders.
▪ Explain products / process to clients where necessary.
▪ Collaborate with stakeholders in the continual improvement of processes to deliver pre & post-transaction survey call outcome.
▪ Communicate verbally or thru written form to various stakeholders.
Job Requirements
▪ Diploma in any discipline, preferably with Finance or Business Background
▪ Able to work independently
▪ Able to respond to client’s queries and handle objections
▪ Team player
▪ Responsive
▪ Proficient in Microsoft Office (Word, Excel, PowerPoint)
▪ Strong interpersonal and communication (written and spoken) skills
▪ Effective in both English and Mandarin
Sub Specialization : Others;Any Type of Employment : Contract Minimum Experience : Fresher Work Location : Kuala Lumpur
EPS Malaysia - Recruitment & Outsourcing Agency
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