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- Trust and Safety Associate – Japanese/Korean speaker
Job vacancy Trust and Safety Associate – Japanese/Korean speaker
Announced
04 April, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Trust and Safety Associate – Japanese/Korean speaker
Job Location
Job Presentation
Trust and Safety Associate – Japanese/Korean speaker Posting Date : 03 Apr 2024 | Close Date :02 Jul 2024
Sub Specialization : Supply Chain & Logistics;Others Type of Employment : Permanent Minimum Experience : 1 Year Work Location : Kuala Lumpur Salary Range : Up to RM 8000 for non-native, up to RM 10000 for native speakers
Role Details
Review, classify and/or remove content according to client guidelines, using specific tools and channels
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Basic Qualifications/Skills Needed
- Degree in any tertiary education or higher education
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, in both English and Japanese/Korean language skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- Deep familiarity and passion for the internet, internet platforms, and internet culture
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
- Ability to work well individually and as part of a team
- Flexibility in meeting changing business needs in a fast-paced environment
- Commitment to quality, efficiency, and effectiveness
Sub Specialization : Supply Chain & Logistics;Others Type of Employment : Permanent Minimum Experience : 1 Year Work Location : Kuala Lumpur Salary Range : Up to RM 8000 for non-native, up to RM 10000 for native speakers
Valid Till
2 Jul, 2024 (47 days left)
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EPS Malaysia - Recruitment & Outsourcing Agency
Suite 2A-11-1, Level 11, Block 2A, Plaza Sentral, Sentral, Jalan Stesen Sentral 5, 50470, Kuala Lumpur
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+60 3-2268 2888
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